Hi! We’re Stephen and Rebekka Heigert, the couple behind Tech Helper Pro.

Our journey started simply, Rebekka had been helping family members with their phone and tech issues for years. Stephen had been dreaming of building a business where they could both work for themselves on their time.

One day, Rebekka suggested turning her helpful habit into something more.

Long story short we gave it a shot, posted online—and just like that, we had our first happy customer who needed help setting up a fundraising page.

That moment wasn’t the end—It was the beginning.

What We Do

We offer basic IT help for individuals and families in Madison County, Illinois by appointment. Our goal is to make everyday technology less frustrating and more functional—no jargon, no pressure.

Why Choose Tech Helper Pro?

Family-Owned & Operated

It’s just us offering friendly and personal help

Our Promise to Customers:

We know how overwhelming technology can be. That’s why our mission is simple: To make your tech work for you and not the other way around. Appointments will feel like a friendly visit, not a frustrating chore while staying on task.

Whether you're a complete beginner, just need an extra hand, or want us to handle everything for you, we're here to guide you—patiently, clearly, and respectfully

Thanks for trusting us with your basic IT needs for home.

— Stephen & Rebekka Heigert

Founders of TechHelperPro.com